Susan Palmer Van Brackle., Manhattanville College, AmazonBPO vendor is selecting based on the quality delivered; nonpayment for delivering quality below the accepted limit is an important in BPO. BPO is a most easily applied across IT intensive functions such as payroll, human resources, financial accounting, logistics, administration etcWhat are the benefits of BPO? Focus Best practices relevant to both Business Process and IT outsourcing (BPO and ITO), using onshore and offshore resources. Dow